Recently many users have experienced their Gmail and other Android Apps crashing on their phones. Google has resolved this issue and has suggested a Google fix for the same.
The reason behind the incident was a bug from one of the earlier versions of Android System WebView. It is a system component that enables Android apps to display web content.
According to Google users can head over to the Google Play store to get the latest update for Android System WebView and Google Chrome.
How to download the latest update on Google Play for Android System WebView and Google Chrome?
- Go to the Play Store App.
- Search for Android System WebView
- Select the “Update” option
Repeat the steps to get Google Chrome updates.
Many Samsung and Pixel phone users experienced this problem last week for nearly 7 hours, according to Google’s status dashboard for Gmail. Users resorted to reporting the matter on Twitter and Reddit.
Google apologized for the inconvenience caused and thanked users for their patience and continued support.
Google further said
Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”
In the hours of panic, @SamsungSupport also advised users via tweet, it said
Hi! Thanks for bringing this to our attention. Please remove the Webview Update and then restart the phone. Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates. ^Nina
You can workaround and uninstall the WebView for the time being. Though make sure you update all your apps in order to get the latest security fixes.