Tinder will offer background checks on potential matches soon for users in the US. Earlier last year Match Group, Tinders parent company collaborated with Garbo to provide screening technology to the popular dating app.
Tinder in a blogpost mentioned a new trauma-informed approach to handle reports of serious abuse and harassment. It promised to improve its product educate its employees and provide more survivor resources.
The platform based on the advice from anti-sexual violence organization RAINN (Rape, Abuse & Incest National Network), will focus to offer its members more choice, information, and support when they need it most.
A new mandatory customer care training on how to better understand how survivors may respond to or describe sexual violence, as well as recognize and respond to serious reports using vague language has been started.
According to Clara Kim, vice president of consulting services at RAINN, “By adopting more trauma-informed support practices, Tinder will be better positioned to support members who may have experienced harm and take faster, more transparent action on bad actors.”
The latest update to the app includes a more direct way to report someone, and the option to receive follow-up information about action taken on a complaint.
According to Tinder, “Not everyone will feel comfortable making a report, and there are a variety of different support options available in Tinder’s Safety Center.” This will highlight its dedicated Crisis Text Line, and coming soon, access to background checks.
Garbo was founded in 2018, by Kathryn Kosmides, a survivor of gender-based violence helps prevent dangerous situations by providing information about people before they connect. The background checks include public records and reports of violence or abuse—including arrests, convictions, restraining orders, harassment, and other violent crimes.
It is a nonprofit organization that also works with racial equity and gender justice groups, excludes arrests related to drug possession and traffic violations, which have a “disproportionate” impact on marginalized groups.
Tracey Breeden, vice president of safety and social advocacy for Tinder and Match Group, in a statement, said, “Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have a responsibility to support them through every part of this journey, including when they have bad experiences on and off the app.”
Earlier last month Match Group promised that once Garbo is fully adopted on Tinder, its other brands—Match, OkCupid, PlentyOfFish, etc.—will follow.
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